Help, Anyone who knows what problem i got?

[Vaan]

Hi guys, I have a problem whit my World of warcraft, When im trying to install it on my computer it chrash at Disc 4, so i have to do the installation all over again, I have done this 6 times and it chrashes on the disc 4, at the same place, I have tried whit my brother's Discs also ( he got WoW also ) but it doesnt work, it stops at disc 4, and also whit a Game DVD that you get whit CE, I have run it also but my computer chrashes at the same place at disc 4, I have tried to install other games and it works, what can be the problem? Anyone who knows? if so please answer, i have wrote this at other forums also like at Wow-europe but i havent got any answer there so i try whit my guild now. Hope someone answers, Thanks!

[Vaan]

Or never mind, I got help from Blizzard technical support, If someone gets the same problem that i had you can read this :



Hello,

If the installation hangs or gives an error at the same point or same file every time, it's possible the CD itself is damaged on the sector where that file is stored. Try the disk in an alternate drive or even an alternate computer to see if the same problem happens. This is the easiest way to identify a potentially damaged CD.

Another way to test this is to try copying the entire contents of the installation CDs to your hard drive:
1. First, make a new folder on your desktop and name it something like "WoW Installer."
2. Open up the disk itself:
- Windows users should go into My Computer, right-click the CD, and choose "Open."
- Mac users can simply double-click the CD on their desktop.
3. Go to the Edit menu and choose "Select all", so all the files are highlighted.
4. Go to the Edit menu and choose "Copy."
5. Open the new folder you created on your desktop
6. Go to the Edit menu and choose "Paste."
7. The files should copy from the CD to that folder.
8. Once this is complete, please put in the next install disk.
9. Open up the disk (using the process in step 2 above).
10. Select the file called "Installer Tome" with the number at the end.
11. Go to the Edit menu and choose "Copy."
12. Open the new folder you created on your desktop
13. Go to the Edit menu and choose "Paste."
14. The "Tome" file will copy over.

Repeat steps 8-14 to get the "Installer Tome" files off the third and fourth install disks. If you receive any error while copying any of these files, that typically indicates damage to the disk.
However, if you were able to successfully copy all the files to the new folder on your hard drive, please try running the installation program straight from there. This has been a dependable workaround for a significant percentage of users, and may get the game installed for you.

If the disk appears to be damaged, please respond to this mail for replacement procedure.

We strongly recommended running in a Selective Startup when attempting installation, since background applications may interfere with the transfer of data. You can find more information and detailed instructions for this mode on the World of Warcraft Closing Background Applications U.S page:
http://www.blizzard.com/support/wow/?id=aww0558p

Booting the computer in Safe Mode has also gotten a number of Windows users around this problem. To do this, please follow the appropriate instructions for your Windows version on this U.S page:
http://www.blizzard.com/support/wow/?id=aww01666p
You can also try setting your CD-ROM drive to run with different settings. See our DMA and Sync Data Transfer U.S page for more instructions on toggling these settings:
http://www.blizzard.com/support/wow/?id=mdt0404p

Doing a scan of the computer's physical memory can help you identify RAM problems which could cause this issue. We are tentatively recommending users try memory scan utilities such as the Windows Memory Diagnostic, available directly from Microsoft:
http://oca.microsoft.com/en/windiag.asp
We recommend the extended test suite, which takes the longest time to run but is the most thorough test suite available with this tool.

If you are running Windows 98, you can find special steps for optimizing your CD-ROM settings on the Microsoft website:
http://support.microsoft.com/kb/184410

Finally, you should make sure the hard drive is working properly, and free of viruses and spyware. These U.S pages will help with that:
- ScanDisk/Defrag: http://www.blizzard.com/support/wow/?id=mgi0559p
- Computer Security: http://www.blizzard.com/support/wow/?id=asi0462p

We have seen some reports from Windows users where clearing out the contents of the Windows "Temp" directory has gotten users around installation and CRC errors. To do this, first make sure no programs are running. Go into your Windows folder on your hard drive, and then go into the Temp folder. Delete the contents of the Temp folder and then try running the installation again.

[Raulz]

if a m8/borther of yours have the game just copy it from his computer, logg in and start play agen:)